We take a closer look at dynamic pricing: Everything you need to know

Dynamic pricing is a pricing strategy where you adjust prices based on demand. Here’s why that might be a good idea.

Dynamic pricing is a pricing strategy where you adjust prices based on demand. Here’s why that might be a good idea.

What is dynamic pricing?

Dynamic pricing is a pricing strategy where you adjust prices based on factors such as market demand, competitor pricing, and inventory levels. Dynamic pricing can also be called surge pricing, demand pricing, time-based pricing and variable pricing.

With this pricing strategy, you can, for example, increase prices when there is high demand, when competitors increase their prices, or when you’re running low on goods in your inventory. When the demand is lower, for example when your competitors launch campaigns, you can lower your prices too.

There are different types of dynamic pricing, such as peak dynamic pricing, where you increase prices in the peak season, for example charging more for flights during holidays. Another type is segmented dynamic pricing where you charge more for products in areas or countries with a higher average income. 

Dynamic pricing is just one of many pricing strategies out there. Which pricing strategy you should choose, depends on your overall business goals. 

See also: The ultimate guide to pricing strategies

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What are the benefits? 

This pricing strategy is very flexible. Here’s why that might be a good idea: 

  • Maximize profits: Increase your margins in times of high demand by increasing your prices
  • Steady revenue: With dynamic pricing you can lower your prices in response to changes in the market. This can increase sales during slower times, and ensure a steady stream of purchases. 
  • Increased customer satisfaction: Customers can take advantage of low prices at downtimes and feel even more satisfied with their purchase. 
  • Remain competitive: You can stay competitive in a saturated market by lowering your prices to match, or even beat, competitors
  • Corner the market: If you’re just getting started, dynamic pricing can help establish and build your brand.
A person making an invoice with the free invoicing software Conta on their mobile and laptop
A person making an invoice with the free invoicing software Conta on their mobile and laptop

What are the downsides? 

As with any pricing strategy, there are downsides to dynamic pricing. These are some of the key downsides:

  • Customers can react negatively if they end up paying more than other customers, and return items, leave negative reviews or complaints
  • Customers can regret purchases they made simply because the offer was good
  • It can damage your brand, by positioning yourself as less reliable
  • Customers can be surprised by the variations in pricing and offerings

You can try to avoid these setbacks by being upfront about your dynamic pricing model, providing a great customer experience, and by making it easy to purchase from you, for example by having free shipping. 

Is dynamic pricing right for you? 

Dynamic pricing can help you gain market share when you’re just starting out. It can also encourage repeat purchases from customers, and help you generate more of a profit. 

Some industries that use this pricing strategy include the airline industry, the hotel industry, the events industry, ecommerce businesses, and manufacturers. If you want to be competitive in these industries, you should consider whether dynamic pricing might be the right option for you. 

Frequently asked questions

What is the best example of dynamic pricing?

Airlines use dynamic pricing and vary their prices based on demand, time to departure, the number of available seats left, as well as competitor pricing.

Another example is hotel bookings that provide lower prices if you book in advance, and increase their prices during the vacation times or if there is an event in town. Another example is Ticketmaster, who increase the ticket prices when demand is high, or Uber, who introduce surge pricing when many people are trying to book a ride.

Who benefits from dynamic pricing?

Dynamic pricing can help you ensure a steady stream of revenue, and maximize profits when demand is high. It can also help you gain market share and beat the competition. However, there are some benefits for customers too: They can take advantage of lower prices during downtimes and score great deals if they’re flexible about when they purchase your goods and services.

However, as with any pricing strategy, there are some downsides, such as customers complaining about high prices during peak periods or feeling unfairly treated.

Does dynamic pricing ever go down?

Yes, the aim of this pricing strategy is to increase prices during times of high demand, and to lower prices during periods of low demand. One example of this is airline tickets, which are cheaper during the off-season, and increase during the summer and during the Christmas holidays.

What is the opposite of dynamic pricing?

The opposite of dynamic pricing is fixed pricing. The price is set in advance and remains the same over time, regardless of what’s happening in the market.

See also: The ultimate guide to pricing strategies

When should a company use dynamic pricing?

Dynamic pricing can help you get your business off the ground. It also helps you maximize profits by responding to what’s happening in the market. 

If you have inventory, dynamic pricing can help you manage your inventory, by reducing prices for surplus items and increasing prices for items that are low stock.

Is dynamic pricing fair?

Dynamic pricing is like any other pricing strategy, it has its pros and cons. A common critique of dynamic pricing is that it takes advantage of customers during times of high demand because they have to pay a much higher price. However, dynamic pricing reflects a product’s or service’s value at that time. Customers can also purchase the same goods or services for a lower price if they’re willing to wait until demand decreases.  

Ultimately, your customers will have to decide if they think that your prices are fair.

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