A delivery note is a document that you can include when you ship goods to customers.
The delivery note identifies the seller and the buyer and explains what’s in the shipment.
While it’s usually not a required document, there are reasons why it’s a good idea to include one.
Reasons to use a delivery note
The delivery note is useful for you because:
- You can confirm that the contents of the package are correct before you ship it.
- You can use the note as the basis for creating the invoice.
- You can look at your delivery notes to see what you’ve sold in the past.
It also leaves the customer with a good impression of your business.
For your customer, the delivery note is useful because they can quickly check that they’ve received everything they ordered. They can also refer back to the note if there are errors on the invoice.
You can also get your customer to sign the note as proof of delivery. You’ll then have to get the courier to return the delivery note or to send you a photo. You can also send the delivery note via email rather than including it in the package—that makes it easier for your customer to sign and return it.
What to include in the note
The delivery note should include your company name, your business address, and your contact details. It should also identify the customer and their address. Finally, lists the goods that were shipped, along with their quantity.
Some companies also include information about their returns and warranty policy on the delivery note.
It’s also important to include your logo on the note. First and foremost so that it’s easy to identify who the shipment was from, but also to make the document more professional-looking.